Shipping & Returns

Shipping Policy

Shipping costs are non-refundable.

Returns shipping fees are payed for by the customer unless item is faulty.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We recommend using a trackable shipping service or purchasing shipping insurance for your returns as we cannot guarantee that we will receive your returned item.

Return & Exchange Policy

Our friendly customer support team are happy to help with any queries or issues. Get in contact by emailing info@projectgreencollective.com

We accept returns within 30 days of purchase/delivery. To be eligible for a return, your item must be unused, in the original packaging and in the same condition that you received it.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.